The First Mobile Threat Defense Solution
Leading the Industry with Technology Innovation and Customer Focus
Protecting the Largest Security Gap – Mobile Endpoints
Zimperium, Inc. is a global leader in mobile device and app security, offering real-time, on-device protection against both known and unknown threats on Android, iOS and Chromebook endpoints. The company was founded under the premise that the then current state of mobile security was insufficient to solve the growing mobile security problem. At the time, most mobile security was a port from traditional endpoint security technologies.
Zimperium recognized mobile devices had unique characteristics needing a completely new approach. The team set to work to reimagine how to protect mobile devices and developed the award winning, patented z9 machine learning-based engine. z9 protects mobile devices from device, network, phishing and application attacks. And as first envisioned, z9 has detected 100% of zero-day mobile exploits in the wild without requiring an update or suffering from the delays and limitations of cloud-based detection—something no other mobile security provider can claim.
Leadership Team
Zimperium’s leadership team includes successful IT and security industry veterans with expertise in GTM, sales, finance, product and customer support.
Investors
Careers
Zimperium is an exciting and fun place to work. We all have a never- ending quest to constantly improve everything around us with a growth mindset. Improve solutions for our customers. Improve ourselves. Improve our industry. If you’re interested in joining a growth-oriented team, we invite you to review our current openings and also reach out to us directly. There may not be a current opening but we are always looking for good people to join the team.
Threat Analyst
The Threat Analyst (TA) will provide a detailed analysis of threats and risk posture (Device, Network, Applications, Phishing) across various customer environments. The TA will prioritize critical threats and risks and provide written and verbal recommendations for resolution. The TA will communicate and operationalize these recommendations to customers. The TA will interact with customer SOC teams. These positions are based out of Dallas, TX, and major European cities.
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Responsibilities:
- Prepare Threat Advisory report for customers with analysis and recommended actions
- Conduct Training Sessions with Customer SOC teams
- Investigate and classify the severity for reported forensics from Android and iOS devices
- Conduct first level Malware Analysis for Android and iOS apps
- Conduct Device Threat and Risk Analysis (Jailbroken/Rooted devices, system tampering)
- Conduct Network Threat Analysis from customer event data
- Document the interesting findings (IOCs) and create plans for improved forensics collection
Required Experience & Qualifications:
- Bachelors or Master's degree in computer science, computer engineering, digital forensics, cybersecurity, telecommunications, information assurance, or security studies.
- Minimum 3 years experience as a Threat Analyst or similar SOC role
- Understanding of Android and iOS device forensics
- Knowledge about WiFi Network related MITM Attacks/Tools
- Experience with SQL/Postgres databases
- Python Scripting knowledge
- Excellent oral and written communications skills
- Ability to work with Customer Success Managers and internal Research teams
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Customer Support Leader
The Customer Support Leader will manage and lead a team of support engineers across different global geographies The right candidate will work with cross-functional teams to drive customer satisfaction and guide the team to diagnose, troubleshoot, and resolve field issues. This position is based out of Dallas, TX.
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Responsibilities:
- Act as the primary escalation point from the support organization for customer escalations
- Manage and mentor support engineers to resolve customer issues based on established priorities & service levels
- Define and drive implementation of support processes, tools, and best practices
- Collaborate with Engineering, QA, and Product Management to address Customer issues and feature requests in a timely manner. Provide technical RCA (Root Cause Analysis) documents on P1 issues and create best practice documents in collaboration with Product Management and Research teams
- Understand Customer priorities, business impact by collaborating with the Customer Success Managers
- Develop and publish support KPI Metrics to the executive management team
Required Experience & Qualifications:
- Experience in building and leading a global team of support engineers for technology startups
- Minimum 12 years of Customer-facing experience working with enterprise solutions
- 2+ years of experience implementing and supporting Mobile application infrastructure
- Strong SQL background/experience
- Good understanding and proven experience in supporting SAAS based cloud web applications, including software methodologies and delivery mechanisms
- Hands-on experience with Python, Java, and SQL Scripting.
- Experience with cloud monitoring solutions such as Datadog
- Excellent oral and written communications skills
- Willingness to learn new technologies, self-driven learner
- Bachelors or Masters in Computer Science or an equivalent technical degree
Technologies & Skills:
- Strong SQL experience with a functional understanding of databases
- Mobile App architecture ( Android/iOS)
- Strong Excel and PowerPoint skills
- Amazon Web Services components, Linux Containers / Docker, OpenStack
- MDM solutions like MS-Intune, VMware-Workspace One, Mobileiron, Citrix, etc.
- SIEM tools like ArchSight, Splunk, etc.
- Android Studio (adb, junit), xCode skills are a plus
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Site Reliability Engineer (SRE)
As a Site Reliability Engineer (SRE) you will help build a meaningful engineering discipline, combining software and systems to develop creative engineering solutions to operations problems.
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Much of our support and software development focuses on optimizing existing systems, building infrastructure and reducing work through automation. You’ll join a team of curious problem solvers with a diverse set of perspectives who are thinking big and taking risks. In this environment you’ll take the lead on relevant projects, supported by an organization that provides the support and mentorship you need to learn and grow. As an SRE you’ll be focused on running better production applications and systems.
Responsibilities:
- Design, code, test and deliver software to automate manual operational work
- Troubleshoot priority incidents, facilitate blameless post-mortems and ensure permanent closure of incidents
- Engage with development team throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes
- Identify application patterns and analytics in support of better service level objectives
- Design self-healing and resiliency patterns
- Design automated software and product upgrades, change management, and release management solutions
- Participate in the 24x7 support coverage as needed
Qualifications:
- Expertise in at least one technology stack designing, coding, testing, and delivering software
- Proficiency in one or more technology domains, may be a cross-domain expert able to solve complex and mission critical problems within a business or across the firm
- Working knowledge of infrastructure components (e.g. routers, load balancers , cloud products , container systems , compute, storage and networks)
- Excellent debugging and trouble shooting skills
- Prior experience in DevOps and/or application development teams
- Hands on experience using large scale software development, preferably in one of these languages: Java, Python, scripting languages
- Hands on experience of Kubernetes, Docker, Docker Swarm style deployments
- Exposure on data-dog and data-dog monitoring
- Hands on experience of Continuous Delivery tools
- Hands on experience in Unix: Linux and Solaris
- Exposure to Orchestration and configuration management tools for applications
- Experience with infrastructure components utilized in data warehousing or big data environments
- Excellent communication skills, both written and oral appropriately scaled for senior technical and senior business audience
- Ability to work and effectively prioritize in a highly dynamic work environment that includes a global focus
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Customer Support Engineer
We are looking for technical expert responsible for supporting the Customers using our solution.
Read MoreTechnical expert responsible for supporting the Customers using our solution. This resource should be a self-driven individual who assumes accountability in ensuring high level of customer satisfaction. The individual should have strong technical skills and an analytical mind to research, diagnose and resolve the issues raised by the Customers. Should be team player capable of collaborating with the product, devops and engineering teams.
Responsibilities:
- Product & Domain Expertise - Understands mobile applications, SaaS based delivery models and troubleshoot /debug issues reported by the customer.
- Customer Satisfaction & Risk Management – Maintain a high level of customer satisfaction and take ownership of customer issues reported and seeing problems through to resolution while providing Zimperium’s management with adequate visibility on any potentials risks.
- Roll up your sleeves - Learn everything about the product, Validate Customer specific fixes and releases working with QA team, develop technical documentation for specific customer needs.
- Customer Advocacy - Gather Customer’s feedback and follow the standard escalation procedures for unresolved product issues and bugs, creating JIRAs for engineering to work on.
- Collaborate with internal teams - Work closely with customer success, development and product teams in different time zones to address customer issues.
Desired Skill Set:
- Strong SQL skills, python/ java scripting, Unix skills.
- Prior experience with Mobile Apps, mobile architecture and MDM Solutions like MS-Intune, AirWatch, Mobile Iron, Citrix.
- Familiarity to SIEM tools like ArchSight, Splunk, etc.
- Familiarity with Cloud Architecture : Amazon Web Services components, Linux Containers / Docker, OpenStack, postgress, kaftka.
- The following skills are a plus: Android Studio (adb, junit), xCode.
Qualifications
- Bachelor’s in computer science or information technology or an equivalent engineering degree.
- 5+ years of experience working with Enterprise software solutions, startup experience desirable.
- 5+ years’ experience in customer support roles, preferably with security and mobile device management solution providers.
- Good understanding and proven experience in supporting cloud-based web applications.
- Hands-on skillsets with Python, Java and SQL Scripting. At least 1-3 years of experience implementing and supporting Mobile application infrastructure.
- Self-motivated, extensive troubleshooting skills and knowledge of debugging required.
- Customer oriented and face to face post-sales services experience with excellent communications skills.
- Experience in Mobile app delivery and deployment concepts on iOS and Android will be plus.
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Software Development Engineer in Test (SDET)
As an SDET on this team, you will be developing test automation, develop the server devices application to support automation and you will be working directly with SDETs, Developers, UX Designers, and Product Managers to ensure quality development and quality of our applications and platforms.
Read MoreWe are looking for a Software Development Engineer in Test (SDET) to join our team in building robust automation tools and frameworks. This person should have a solid understanding of Quality Assurance, knowledge of distributed system design, web application software, and object-oriented design principles. The test software you build should expose defects in services and application code as well as defects at the component and system integration levels.
Basic Qualifications:
- Bachelor’s Degree in Computer Science or related field
- One year of experience as a developer, QA Engineer, or as an SDET including: programmatically test the product, measure test coverage, develop the best automation, drive testability and diagnostic ability into the product, while promoting best practices in quality areas
- Strong foundation in algorithms, data structures, object-oriented programming, and core Computer Science concepts
- Strong understanding of system and application performance characteristics
- Demonstrated ability to own, design, lead and implement test strategies for complex applications and deployment topologies
- Demonstrated ability to communicate with users, other technical teams, and management to collect requirements, describe software product features, and create/explain/defend technical designs
Preferred Qualifications:
- Experience influencing software engineering best practices within your team
- Automation experience (test, integration, build/release) in a distributed environment
- Experience with open-source test tools
- Can juggle testing of multiple projects with multiple development teams
- Ability to triage issues, react well to changes, work with teams and ability to multi-task on multiple products and projects
- Experienced in Agile or Scrum software development methodologies
- Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Sales Development Professionals
Zimperium is a global leader in mobile device and app security. We seek high-energy, self-motivated sales development professionals in the US (preferably near Dallas) and in the UK (preferably near London) to follow up with website inquiries and work with potential customers who can benefit from our products and services.
Read MoreAs the first line of communication with prospects, ideal SDRs have a strong understanding of the sales process, excelling at researching leads, starting new relationships, and setting our sales teams up for success. You should be a quick learner with strong communication skills and possess the abilities to articulate our value proposition. Every potential customer is an opportunity for you to help boost top-line revenue growth, customer acquisition levels, and profitability.
Objectives of this Role
- Represent Zimperium's mobile security products and services and help identify how our solutions meet prospective customers needs
- Build relationships and sales opportunities from inbound website inquiries to schedule meetings
- Manage and maintain a pipeline of interested prospects and engage sales executives for the next steps
- Help refine the company's lead generation and marketing practices
Daily and Monthly Responsibilities
- Utilize email, social media, CRM, and outreach software tools to generate new sales opportunities
- Identify prospect's needs and suggest appropriate products/services
- Build trusting relationships with prospects to qualify leads as sales opportunities
- Proactively seek new business opportunities in the market
- Set up meetings or calls between (prospective) customers and sales executives
- Report to sales manager with weekly, monthly, and quarterly results
Required Skills and Qualifications
- Bachelor's degree (preferably in Business, Sales or Marketing) or at least five years of relevant work experience
- 1-3 years of sales experience, with a history of exceeding lead targets
- Strong communication skills via phone, email and social media
- Clean and professional social media profiles
- Proven creative problem-solving approach and strong analytical skills
- Strong desire and ability to move up within a sales organization
- Must have a proficient sales skill set, including persuasive selling, negotiations, closing techniques, pipeline and opportunity development, cross-selling, and the ability to overcome objections.
- Proficient in office productivity software (CRM, Marketing Automation, Word, Excel, PowerPoint, Outlook, GSuite, etc.), and internet research methodology.
- Superior ability to communicate with customers and internal stakeholders, with emphasis on written and verbal communications.
- Ability to build strong personal relationships.
- Ability to grasp technical terminology and concepts.
- Self-disciplined and can work independently and as part of a team
- Willingness to work from a home office
Nice to have
- Master's degree in Business or a related area
- Demonstrated experience as a business development or sales representative for enterprise software or services
Working Conditions
Zimperium provides employees with a flexible working environment. We understand that sometimes you work more effectively in an open space that encourages collaboration. Other times, you need a quiet area, which is why we have a versatile workspace and encourage you to work at home as needed.
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Sr. Devops Engineer
The role is an opportunity to be a part of a cutting-edge devops team at a leading mobile security company! You will experience the best challenges from both the CI/CD pipeline as well as the SysOps world.
Read MoreThis job is for people who like to solve problems they've never encountered before and work with a fast-paced team to get those solutions implemented. We are a fast-growing company and need people who are capable of solving and implementing solutions that will deliver our scalable and reliable applications to customers.
What you need
- Ability to lead projects, work independently, learn on the go and be self sufficient
- Proficiency and hands-on in at least one of the following programming languages: Python, JavaScript, Java, Golang
- Automated cloud infrastructure setup and maintenance (AWS, GCP, or Azure using Terraform or CloudFormation)
- Strong, end to end, Kubernetes experience
- Amazon EKS experience
- Automated deployment expertise of both applications and infrastructure (TeamCity, Jenkins, Ansible)
- Aptitude for analyzing application code, isolating the root cause of issues (code, config, data etc…), and helping to improve
- Strong Linux experience
- Proven expertise in Git and delivery pipeline
- Strong understanding of databases, preferably PostgreSQL
- Ability to participate and contribute to architectural concepts of the application
Other Skills/Experience Required
- Bachelor’s degree in a related area preferred
- 7+ years demonstrable experience in the majority of the above-listed technologies
- Application monitoring experience including tools like Datadog, Prometheus, Nagios, ELK
Qualified candidates (no 3rd parties) should email their resume and contact information to jobs@zimperium.com.
Zimperium is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.